Back Office Course in Jaipur

Getting Comfortable With Computers And Windows

The first week assumes you know nothing. Files, folders, shortcuts, printers and the small habits that decide whether a task takes two minutes or twenty.

• Windows, files, folders and a naming system that survives a year
• Shortcut keys for copy, move, rename, search and switching windows
• Printing, scanning, PDF handling and the usual office devices
• Working on a shared drive without losing anyone's file
• Backups, antivirus and what never to click on an office machine
• Setting up a desktop where you can find things in seconds

Typing Practice And Speed Building

A full module of its own, because typing speed decides how many entries you finish before lunch. Daily timed drills in class, in English and Hindi both.

• Correct finger placement, posture and unlearning two-finger habits
• Daily timed drills with accuracy tracked, not just speed
• Hindi typing in Mangal and Kruti Dev for government-style forms
• Numeric keypad speed for amounts, codes and invoice numbers
• Weekly speed tests with a recorded score sheet
• Target of 30 to 40 words a minute at 95% accuracy by the end

Microsoft Word For Business Documents

Every office runs on letters, notices and formats. This module is about producing a document that looks like the company wrote it, not like a student did.

• Business letters, notices, memos and offer letters
• Page setup, margins, headers, footers and page numbers
• Styles, headings and an automatic table of contents
• Tables, borders and clean forms built inside Word
• Mail merge for bulk letters, labels and envelopes
• Track changes, comments and exporting a clean PDF

Microsoft Excel — Basics To Everyday Formulas

Excel is the one skill that decides your salary in this line of work. This module builds the base properly before anything advanced is touched.

• Rows, columns, formats, freeze panes and print setup
• SUM, AVERAGE, COUNT, MIN, MAX and cell referencing
• IF, COUNTIF, SUMIF and conditions inside conditions
• Cleaning data: text to columns, trim, duplicates, find and replace
• Sorting, filters and conditional formatting to catch errors
• Building a sheet a colleague can read without asking you anything

Excel Advanced — Pivot Tables, Lookups And Dashboards

This is the module that separates a data entry salary from an MIS salary. Everything here is practised on a real month of company data.

• VLOOKUP, HLOOKUP, INDEX-MATCH and XLOOKUP
• Pivot tables and pivot charts built from raw data
• Data validation, drop-down lists and protected sheets
• Charts that make a number obvious at a glance
• A one-page dashboard summarising a full month
• Fixing #N/A, #REF and #VALUE instead of panicking

Data Entry Skills, Accuracy And Shortcuts

Speed without accuracy is worse than being slow, because someone else has to find your mistake later. This module drills both together.

• Entering from scanned copies, PDFs and handwritten forms
• Shortcut keys and fill techniques that halve entry time
• Cross-checking and verification before you save
• Handling duplicate, missing and mismatched records
• Correcting old entries without breaking the sheet
• Daily targets, error logs and self-checking habits

MIS Reporting — Full Practical Training

MIS is where a back office executive becomes visible to management. You build daily, weekly and monthly reports from data you did not create yourself.

• What MIS means and why the office runs on it
• Collecting numbers from sales, stock and accounts teams
• Daily, weekly and monthly report formats
• Turning four messy inputs into one clean summary sheet
• Comparisons, trends and highlighting the exceptions
• Sending on time, in the format the manager asked for

Tally Prime And Basic Accounting Entries

Started from complete zero — what a ledger is and why an entry is made — so arts and science students are not left behind on day one.

• Company creation, ledgers, groups and voucher types
• Purchase, sales, payment, receipt and journal entries
• Bank entries, cash book and day book
• Stock items, units and simple inventory handling
• Ledger, trial balance and outstanding reports
• A full month of entries in one practice company file

GST, Billing And Invoice Basics

Almost every billing or accounts-assistant interview in Jaipur asks about GST. This module keeps it practical, not theoretical.

• CGST, SGST and IGST — what applies when
• Making a GST invoice that is actually compliant
• HSN codes, tax rates, discounts and rounding
• Credit notes, debit notes and payment receipts
• Sales and purchase registers for a full month
• GSTR filing basics and what your accountant needs from you

Document Filing And Record Keeping

The unglamorous skill that gets people trusted. Anyone can save a file; the job is finding it two years later in under five minutes.

• Physical filing: registers, folders, labels and indexing
• Digital filing: folder structure, naming and version control
• Attendance registers, leave records and staff files
• Vendor, client and agreement records
• What to keep, for how long, and where it should sit
• Retrieving an old document without disturbing anyone

PowerPoint And Presentation Basics

Monthly reviews are presented, not emailed. Five clean slides that carry the month's numbers, with no clip art anywhere.

• Building a clean deck for a monthly review
• Slide masters, layouts and consistent formatting
• Charts and tables carried over from Excel
• Company templates and simple branding rules
• Printing handouts and exporting to PDF
• Presenting five slides without reading them out

Google Workspace And Cloud Office Tools

Half the offices in Jaipur now run on Google Sheets and Drive rather than local files. Sharing correctly is a skill of its own.

• Google Sheets, Docs and Slides for shared work
• Sharing, permissions and comment-based review
• Google Forms for collecting data straight into a sheet
• Drive folder structure and offline access
• Calendar, meeting invites and reminders
• Three people working on one file without breaking it

Email Writing And Office Etiquette

A badly written mail costs a company time and sometimes money. This module fixes tone, format and the reply habits that annoy seniors.

• Subject lines that get opened and replied to
• Standard formats: request, follow-up, apology, escalation
• Reply, reply-all, CC and BCC, and when each is wrong
• Attachments, file naming and file size sense
• Inbox rules, labels and a visible pending list
• Phone and desk etiquette with seniors, vendors and visitors

Office Coordination And Daily Operations

The part of the job nobody writes a syllabus for — keeping four departments moving without ten follow-up calls a day.

• How a back office supports sales, accounts and HR
• Coordinating between departments and chasing inputs politely
• Order, delivery and vendor tracking
• Reporting a delay before somebody asks about it
• Front office support: visitors, calls and courier
• Basic HR support work: attendance, leave and joining papers

Business Communication, Resume And Interview Practice

The last module is the one that gets you hired. Speaking about your own work clearly, and sitting a practical interview round without freezing.

• Speaking clearly in a Hindi-English mix at a work desk
• Explaining a number or a delay without sounding defensive
• A resume built around tools and outputs, not adjectives
• Mock interviews that include a live Excel task
• Answering “what is an MIS report” in one clean minute
• Job search in Jaipur: portals, walk-ins and referrals